Follow us on
How do I send money from Approve Services in person?
Step1: Visit Approve Services office in Birmingham, taking some personal identification with you. Or Transfer Money into our Barclays Account.
Step2: Approve Services Staff will help you to complete the send form in our office in Birmingham. Or Give us a call if you transfer the money into our Bank Account for your reference.
Step3: You will be given a reference number.
Step4: Contact the person to whom you’re sending the money, and give him or her reference number. In just 10 minutes the money will be ready to collect. * You may be required to provide personal identification, usually one or more of the following: passport, driving license, national identity card or a government-issued identification. You may also be required to provide proof of address (bank statement or utility bill).
How much does it cost to transfer money?
Approve Services fees vary based on payment method, the amount to be sent and our latest special offers. Use our Calculator tool to find out how much your particular transaction will cost.
How can I pay for a money transfer?
Approve Services Ltd accepts cash at our Birmingham Location only. You can transfer into our Bank Account online. Please call us to get our bank details.
When will the money be available to my Receiver?
Money is usually available for pickup within 10 minutes. For more information, please contact us and fill out the form to request help with a payment question.
What should I do if my Receiver is having trouble picking up the transaction?
1. Verify that your receiver is at Guaranty Trust Bank location in The Gambia and Chase Bank for Kenya.
2. Make sure they have the correct Reference/Confirmation Number.
3. Verify that your Receiver has a valid ID. For further assistance, Contact Us or call 01216433003.
Approve Services is dedicated to serving our customers. Please use the links below for assistance with Approve Services products and services, customer inquiries or concerns, and consumer protection information/fraud prevention
How do I protect myself when sending money abroad?
Click here for money advice
How do I receive a money transfer?
Step 1: Ask the person who is sending you money to give you your reference number – this will help speed up your collection.
Step 2: Money is collected at any Guaranty Trust Bank for Gambia Collections and Chase Bank for Kenya collections taking some identification and your reference number with you.
Step 3: Give your reference number and show your identification – you will then be given your money in your local currency.
* You may be required to provide personal identification, usually one or more of the following: passport, driving license, national identity card or a government issued identification.
How do I find the nearest Approve Services payout Agent?
Money can be collected at any Guaranty Trust Bank branch in The Gambia and any Chase Bank Branch in Kenya
What information do I need in order to receive my money transfer?
You will need the following in order to receive your money transfer:
•» Receiver's legal name: for security purposes, you will need to know your legal name. The sender specified this name during the money transfer.
•» Identification: the Receiver, may need to show government-issued identification* (I.D.) to receive the money transfer.
•» Reference number: you, the Receiver, will need the Reference Number from the money transfer. * You may be required to provide personal identification, usually one or more of the following: passport, driving license, national identity card or a government issued identification.
When will the money be available for pick up?
Money is usually available for pickup within 10 minutes* For more questions, please Contact Us and fill out the form to request help with a payment question.
*Subject to payout agent hours and availability.
How do I top up Electricity or Mobile Credit in the Gambia?
Approve Services have partnered with QCELL and we are proud to announce that we are the only money transfer service to allow you to top up your family or friends electricity or mobile credit in The Gambia within minutes no matter where in the world you are.
When you send money with Approve Services, QCELL give you the option to use that money to either top up electricity or mobile credit. Call us to enquire about this new revolutionary service.
In association with QCELL
The Gambia's Quality GSM Network
Transfer money ONLINE today with full confidence that you money is in SAFE hands.